Instructions
This ensures that the identities of those who wish to file a complaint are strictly protected.
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Many of us have experienced some sort of threat or harassment in the University at some point in our lives. These threats and harassment can take many different forms: ragging, sexual harassment, bullying, threats and intimidation. These incidents have often turned what should be a fulfilling, fun and memorable university career into something frightening and distressing. Since many of us (students, academics, non-academic staff and administrative staff) spend a lot of our time on campus, we all have a responsibility to ensure that it is safe and secure for all of us. At the same time, it is important to have in place various initiatives to help us feel safe and secure. The Online Complaints Mechanism, of University of Peradeniya has been set up as a means for any member of the university community to lodge a complaint regarding incidents of ragging, intimidation bullying and any other form of violence. All complaints that are lodged will be investigated and victims of such incidents will be offered support and redress.
How does the Online Complaints Mechanism work?
- Any member of the university can lodge a complaint if they are victims of violence of any form. This includes ragging, sexual harassment, bullying, threats and intimidation.
- Once the complaint is lodged, the relevant authorities (such as the Vice-Chancellor, Deputy Vice-Chancellor, Proctor, Chief Marshal etc) are notified and will immediately initiate an investigation regarding the complaint.
- A response will be provided to the person who made the complaint within a specified time period.
- Protection and support will also be provided by the university to the person who has made the complaint to ensure that he/she is not further victimised as a result of the complaint.
If you are being subjected to any of the following, you can use the online mechanism:
- All forms of ragging
- Sexual harassment
- Threats and Intimidation
- Bullying
- Harassment
- All members of the university community: students, academics, non-academics and administration staff.
Depending on the nature of the complaint, this might vary, but in general the following will be responsible for ensuring that the complaints are investigated:
- Vice-Chancellor
- Deputy Vice-Chancellor
- Proctor
- Chief Marshal
All complaints once lodged will be investigated and cannot be withdrawn. However, if complaints are found to be false or malicious, those who made such complaints will be subjected to disciplinary procedures.